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Delivery Policy

Online order deliveries's delivery is available only within the borders of South Africa. The expected delivery time usually takes between 3 to 7 working days, Monday to Friday (excluding weekends and public holidays) on condition that orders placed, confirmation and payment received. Please note that depending on the destination, a further delay of up to 24 hours may be experienced on shipments to outlying areas.

Cost of delivery

All online orders are offered at a flat-fee for delivery, determined by the zip code of the fulfillment location. Zones within the Cape Town municipality will cost R60. All other areas within South Africa will cost R100. Note that in the event of a special delivery deal, the price of the product or total purchase order value could determine the delivery rate.

When do I get my order?

The delivery time is 1-3 days depending on the option the you choose;

  • 2-3 days via economy delivery
  • Same day via express delivery (Same day delivery will be available in the next few weeks.)
What is the procedure for delivery?

Deliveries usually take place within the timeframe of the selected delivery type after collection from point of dispatch and between major centers from Monday to Fridays. We deliver from Monday to Friday from 08h00 to 17h00 to both business and residential addresses. No deliveries will be done on the weekend or any public holiday.

Delivery queries and concerns?

If you have any question regarding the delivery of your order please contact [email protected]

Returns and refunds

If you need to request a return or refund of your order with us you can do so on the Returns Policy page.

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