How can we help?
Quick answers to the things customers ask most.
Do I have to be 18 to order?
Yes. Alcohol is not for sale to persons under the age of 18. You confirm your age when entering the site and at checkout, and our drivers may request ID on delivery.
How much is delivery?
Delivery is R65, or FREE on orders over R1 500. Same-day delivery is available in major metros for orders placed before 11am. Click & Collect is free.
Which areas do you deliver to?
We deliver nationwide across South Africa. Same-day is available in Cape Town, Johannesburg, Pretoria and Durban; other areas are typically 1-3 working days.
How can I pay?
Credit or debit card (Visa/Mastercard), Instant EFT, SnapScan, or split into 4 interest-free payments with Payflex or PayJustNow.
Is the stock genuine?
Absolutely. Every product is 100% genuine, sealed and sourced from licensed suppliers, never grey imports.
Can I return an order?
Unopened products can be returned within 14 days. Damaged or incorrect items are replaced free. Just contact us within 48 hours.
Can I track my order?
Yes. You’ll get tracking by email and SMS, and you can follow your order from the My Account page.
Do you offer gifting?
We do: gift sets, gift wrapping and personal messages. See our Gifting page or add gift-wrap at checkout.
What is the best-price promise?
Found the same product cheaper at another South African retailer? Let us know and we’ll match it.